Privacy Policy

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy AmeriChoice Federal Credit Union provides this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

By visiting www.americhoice.org, enrolling in our online banking platform or enrolling in our mobile banking application, you are accepting the practices described in this Privacy Policy.

The Information We Collect:

This notice applies to all information collected or submitted on the AmeriChoice Federal Credit Union website, our online banking platform or enrolling in our mobile banking application. The types of personal information collected at these pages are:

• Information you input into any account opening or account servicing application or form
• Information you input while on our website, online banking platform, and or our mobile banking application

Additional information we may collect, store and use about your visit, such as:

• IP Address
• Date and time stamp of site access
• Geolocation data
• Browser and operating system for device accessing sites
• Internet address from the site from which you linked directly to our site(s)
• Recently visited web pages
• Mobile device camera images
• Mobile device file storage

The Way We Use Information:

We use the information you provide about yourself when placing a servicing request or opening your account. We do not share this information with outside parties except to the extent necessary to complete that request.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive updates on our new products, current promotions, or the AmeriChoice newsletter.

We may use your information to enhance the user experience, understand user behavior, and deliver advertisements. The purpose of these tools is to analyze how users interact with the site, track user journeys, measure the effectiveness of marketing campaigns, personalize content and advertisements based on user preferences and develop new and improve existing products and services.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Cookie Usage

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser.

These cookies are used for various administrative purposes such as maintaining continuity during an online banking session, gathering data about the use of our Sites or monitoring our online promotions. This information helps us inform you about additional products, services or promotions that may be of interest to you.

Information gathered by these cookies remains under our management and control, ensuring that the data is exclusively utilized by AmeriChoice to enhance your browsing experience on our platforms.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantage of some essential features, we recommend that you leave them turned on.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online in accordance with federal standards.

Our Commitment to Children’s Privacy:

Protecting the privacy of the very young is especially important which is why we comply with the practices under the Children’s Online Privacy Protection Act. For that reason, we do not knowingly collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-240-4364 or send us an email at afcucontactcenter@americhoice.org.