Staying on top of your accounts is the best way to fight fraud. At AmeriChoice, we have a variety of FREE services members can take advantage of to make sure their accounts are protected. Our fraud department monitors accounts, but using some of our FREE tools can help stop fraud before it happens!
First, signing up for Online Banking is a great way to check your accounts 24/7/365 from anywhere in the world. You know your accounts best, and if you see something out of the ordinary, you can contact us to get it resolved.
With Online Banking, you’ll also have access to our Mobile Banking app (available through the App Store or Google Play). The Mobile Banking app is your Online Banking on the go! You’re able to check your accounts and transfer money if needed.
Another great feature in Online and Mobile Banking is the secure email. Need to change your address, phone number or email address? Heading out on vacation and forgot to tell us? Or have a question for us? Send us a message through your Online Banking secure email! The messages are monitored during our normal business hours and is the best way to securely send us information.
In Online Banking, you’re able to sign up for eStatements. By signing up for eStatements, you’re not only saving a tree, you’re preventing a thief from taking your mail after the mailman delivered it and before you get home. Your eStatement will be securely uploaded to your Online Banking profile and you’ll receive a notification from us letting you know it’s available to view. These statements look exactly the same as the printed ones you’d receive in the mail, and you’ll get them much faster. You can also access up to the last 16 months of statements, saving you valuable space at home and securely storing them where thieves can’t get to them.
Along with Online Banking, every member has access to FOCUS, our personal financial management tool. This FREE tool gives you a snapshot of your financial health in one place. Within FOCUS, you can also set alerts. One of the most popular alerts is the account balance alert, where you’ll get an email notifying you if your account goes below a specific dollar amount.
We’ve shared Visa Purchase Alerts before, but this can literally stop fraud in its tracks. When you sign up, you can personalize the alert you’ll receive. You can set it to let you know if a purchase is made, if a purchase over a specific amount is made or a purchase out of the country has been made. These alerts can come via text message or email.
All of these services are FREE with your AmeriChoice membership. If you’re not sure how to sign up for them, one of our representatives would be happy to help you set them up to protect your accounts!